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Terms of Service

Effective: January 1, 2026·Last Updated: January 1, 2026

These Terms govern your access to and use of Livinaluxe — our luxury travel search and referral platform. By using our services, you agree to be bound by these Terms.

1

About Livinaluxe

Livinaluxe is a search and referral platform — not a travel agent, airline, hotel, or booking platform.

We help you find and compare options; your booking is completed directly with the provider.

Livinaluxe is a luxury travel search and referral platform. We allow users to search for flights and hotels and may refer them to third-party airlines, hotels, travel providers, and booking platforms where reservations can be completed directly with those providers.

Livinaluxe does not currently sell flights or hotels, take payments for travel, issue tickets, manage reservations, or enter into any booking contract on your behalf.

When you click through to a third-party provider from Livinaluxe, you leave our platform and your booking, payment, cancellation, refund, and customer support relationship is with that third-party provider under their own terms and conditions.

2

Eligibility

You must be at least 18 years old to use our Services. By using Livinaluxe, you confirm that you meet this requirement and have the legal capacity to agree to these Terms.

3

Your Account

If you create an account, you must provide accurate and current information and keep it up to date. You are responsible for keeping your login details secure. Please contact us immediately at hello@livinaluxe.com if you suspect unauthorised use of your account.

4

How Our Platform Works

Search and Results

Our platform allows you to search for flights, hotels, and related travel options sourced from third-party providers. Prices, availability, routes, images, descriptions, policies, and conditions are controlled by third-party providers and may change at any time.

Third-Party Referrals

When you select a travel result or partner link, you may be redirected to a third-party website. At that point, you are leaving Livinaluxe and entering a separate website controlled by that provider.

Price and Availability Accuracy

Prices and availability shown are provided for guidance only and may change before you complete a booking. The final price, taxes, fees, and conditions will be confirmed by the third-party provider.

5

Third-Party Providers

Livinaluxe links to third-party airlines, hotels, travel providers, affiliate partners, and booking platforms. We are not responsible for:

  • The accuracy, completeness, or availability of information on third-party websites
  • The price, quality, safety, or suitability of flights, hotels, or travel services
  • The terms, cancellation policies, refund rules, or provider conditions
  • Any booking, payment, refund, or complaint handled by a third-party provider
  • Any personal information you provide directly to a third-party provider
6

Affiliate & Referral Disclosure

Livinaluxe may earn referral or affiliate commissions from certain third-party providers when users click through or make bookings via partner links. This does not add any extra cost to you.

7

Cancellations & Refunds

Because Livinaluxe does not currently take bookings or process payments, we do not control cancellations, refunds, chargebacks, booking changes, or provider support.

Cancellation policies, refund eligibility, change fees, and service fees vary by provider and fare type. You should check the provider's terms before completing any booking.

If you need help after clicking through from Livinaluxe, please contact the airline, hotel, or travel provider directly.

8

Your Responsibilities

  • Use Livinaluxe only for lawful purposes
  • Provide accurate information when creating an account or contacting us
  • Check all travel details, prices, fees, and provider terms before booking
  • Ensure you have the required passport, visa, health, and travel documentation
  • Not attempt to gain unauthorised access to our systems, accounts, or data
  • Not scrape, copy, or extract data from Livinaluxe without written permission
9

Travel Insurance

We strongly recommend appropriate travel insurance before completing any trip, especially for international travel, cancellations, medical emergencies, and disruption. Livinaluxe does not provide travel insurance unless clearly stated in a future service update.

10

Intellectual Property

All content on Livinaluxe — including our name, logo, design, text, graphics, branding, and software — is owned by or licensed to Livinaluxe and protected by copyright and trade mark law. You may not copy, reproduce, distribute, or modify our content without written permission.

11

Platform Availability

We aim to keep Livinaluxe available and performing well, but we cannot guarantee uninterrupted or error-free access. We may suspend, update, or withdraw parts of the platform for security, maintenance, technical, legal, or business reasons.

12

Limitation of Liability

To the fullest extent permitted by law, Livinaluxe is not liable for:

  • Loss, damage, delay, or cost arising from third-party travel providers
  • Inaccurate, incomplete, or outdated prices, availability, or provider information
  • Any booking, payment, refund, or dispute handled by a third-party provider
  • Any indirect, incidental, special, or consequential damages
  • Any loss caused by platform downtime or events outside our reasonable control
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under English law.
13

Privacy & Cookies

Your use of Livinaluxe is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal information. Please review those policies before using our Services.

14

Account Termination

We may suspend or terminate access to your account or Services if we reasonably believe that you have breached these Terms, misused the platform, or where required for legal, security, or operational reasons.

15

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify users by posting a notice on our platform. Your continued use of Livinaluxe after changes are posted means you accept the revised Terms.

16

Governing Law

These Terms are governed by the laws of England and Wales.

If you have a concern or complaint, please contact us first at hello@livinaluxe.com so we can try to resolve the matter informally.

If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

Questions about these Terms?

Our team is available to help clarify any aspect of these Terms or assist with any concerns you may have.

Hours

Mon–Sun, 24/7