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Privacy Policy

Effective: January 1, 2026·Last Updated: January 1, 2026

Livinaluxe is committed to protecting your privacy and maintaining transparency about how we handle your personal information. This policy explains everything clearly.

1

Who We Are

Livinaluxe is a luxury travel search and referral platform. We help users search for flights and hotels and refer them to third-party airlines, hotels, travel providers, and booking platforms. We are the data controller for personal information collected through our platform.

2

What We Collect

Information You Provide

  • Name and email address (account registration or newsletter sign-up)
  • Travel preferences you set on our platform
  • Messages or enquiries sent to our support team

Information Collected Automatically

  • IP address and approximate location (country or city level)
  • Browser type, device type, and operating system
  • Pages visited, time spent, links clicked, and search queries
  • Referring website or marketing campaign source
  • Cookie and tracking technology data (see our Cookie Policy)
3

How We Collect Data

  • Directly from you when you create an account or subscribe to our newsletter
  • Automatically when you browse our platform via cookies and analytics tools
  • From third-party analytics providers such as Google Analytics
  • Through referral or affiliate tracking when you click partner links
4

How We Use Your Data

  • To operate and improve our travel search platform
  • To personalise your experience based on your travel preferences
  • To send you newsletter updates if you have opted in
  • To respond to customer support enquiries
  • To analyse usage patterns and improve platform performance
  • To detect fraud, enforce our Terms of Service, and ensure security
  • To comply with legal obligations
  • To process affiliate and referral tracking when you click partner links
6

Sharing Your Data

We do not sell your personal data — ever.

We may share information with:

  • Service providers who help us operate the platform (e.g. hosting, analytics, email)
  • Affiliate and referral partners for tracking when you click through partner links
  • Legal or regulatory authorities where required by law
  • Business successors in the event of a merger, acquisition, or asset sale
7

Third-Party Providers

When you click through to a third-party airline, hotel, or booking platform from Livinaluxe, you leave our platform. That provider's privacy policy governs how your data is handled from that point. We are not responsible for the privacy practices of third-party websites.

8

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our platform, understand usage, and deliver relevant content. See our Cookie Policy for full details and how to manage your preferences.

9

Data Retention

We keep your data only as long as necessary for the purposes described in this policy or as required by law. Account data is retained while your account is active. Newsletter subscriber data is held until you unsubscribe. Analytics data is retained in aggregated or anonymised form.

10

Your Rights

Under UK GDPR and applicable data protection law, you have the following rights:

Access

Request a copy of the personal data we hold about you.

Correction

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your data ("right to be forgotten").

Restriction

Ask us to restrict or object to certain processing.

Portability

Receive your data in a structured, machine-readable format.

Withdraw Consent

Withdraw consent at any time where processing is based on consent.

Complain

Lodge a complaint with the ICO at ico.org.uk.

To exercise any of these rights, contact us at hello@livinaluxe.com.

11

International Transfers

Some service providers we use may process data outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authority, to protect your information.

12

Children's Privacy

Our platform is not directed at anyone under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

13

Policy Changes

We may update this Privacy Policy from time to time. When we make material changes, we will post a notice on our platform. The "Last Updated" date at the top of this policy reflects the most recent revision. Continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

Privacy questions or requests?

For any privacy-related questions, to exercise your data rights, or to raise a concern, our team is here to help.

Hours

Mon–Sun, 24/7