Question 1

How does Livinaluxe work?

Accepted Answer

Livinaluxe is a luxury travel search platform. We search flights and hotels across our trusted partner network — including major airlines and premium hotel chains. When you find your ideal option, you click through and book directly with the airline or hotel provider. We never handle your payment.

Question 2

Where do I actually book my flight or hotel?

Accepted Answer

Clicking 'View Deal' or 'Check Price' takes you to the airline, hotel, or trusted travel provider. Your booking and payment happen entirely on their platform.

Question 3

How do I request accessibility assistance?

Accepted Answer

Enable mobility or luggage assistance in your search preferences. You can also update these settings in your Account page — they are saved and applied to all your searches.

Question 4

Can I save flights or hotels I like?

Accepted Answer

Yes — create a free account and use the save icon on any result. Saved journeys sync across your devices and are accessible from your Account page.

Question 5

Are the prices shown accurate?

Accepted Answer

Prices are fetched in real time from our partner networks and are as accurate as possible at the moment of search. Final prices are confirmed on the booking provider's site, where availability and currency conversion may affect the total.

Question 6

What if I need help with an existing booking?

Accepted Answer

Because bookings are made directly with the airline or hotel, contact them for changes, cancellations, and refunds. Our concierge team is also available 24/7 to help you navigate this.

Question 7

How do I change my currency?

Accepted Answer

Use the currency switcher in the top navigation bar. Prices are converted for reference — the booking provider's currency applies at checkout.

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